ABOUT ME
I am a global business transformation executive and consultant with more than 25 years of experience spanning technology, consulting, outsourcing, commercial leadership, Global Capability Centers, global operations and human capital.
"....I have actually done everything on my resume, not just spoken about it."
My career began on the front lines of technology—supporting users, managing infrastructure, working in data centers and helping create some of the earliest enterprise hosting environments. That operational foundation continues to shape how I lead: I understand how strategies, technologies and operating models must work in practice, not simply how they appear in a presentation.
From there, I progressed into global outsourcing, solution design, commercial leadership and client delivery. I have designed complex outsourcing solutions, helped secure major client engagements and translated commercial commitments into scalable global operating models.
A significant part of my career has focused on building and evolving Global Capability Centers and offshore delivery operations. I have helped organizations determine what work should move, where it should be delivered, how services should be structured and governed, and how the required leadership, workforce and capabilities should be built. My experience spans GCC strategy, location and delivery models, service transitions, operating-model design, workforce planning and the ongoing maturation of global centers from transactional delivery operations into strategic business capabilities.
More recently, my work has expanded across enterprise transformation, workforce strategy, HR technology, people analytics and AI. Today, I bring these disciplines together—connecting business strategy, operations, technology, people, data and intelligent automation to build stronger organizational capabilities, modernize how work is delivered and produce measurable business results.
My transition into human capital leadership grew directly from solving business and customer-delivery challenges. Building global operations required more than moving work—it required forecasting demand, creating sustainable talent pipelines, developing new capabilities and ensuring the right people were available in the right locations at the right time.
This experience led me deeper into workforce strategy, resource management and organizational transformation. I have led across talent acquisition, executive hiring, workforce planning, leadership development, diversity and inclusion, HR technology, people analytics and employee experience—always connecting people decisions to business performance rather than treating HR as a standalone function.
Today, I see AI fundamentally reshaping how organizations operate, how decisions are made and how work is performed. My focus is on helping leaders move beyond experimentation—redesigning processes, strengthening data and governance, preparing the workforce and applying AI and intelligent automation where they can create practical, measurable value.
Throughout my career, I have worked alongside many of the world’s leading consulting and advisory firms, including EY, PwC, Aon, Egon Zehnder, Accenture and McKinsey. That exposure, combined with my own hands-on leadership experience, has strengthened my ability to assess complex challenges, challenge conventional approaches and translate ambitious ideas into executable transformation.
This breadth also enables me to operate effectively as a Chief of Staff or CHRO—connecting enterprise priorities, coordinating execution across functions and ensuring that business, technology and workforce strategies move forward together.
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